HEERA ALAYA

OFFICIAL WEBSITE
Swati Maliwal

We find that the wealthier the offenders
get, they are often able to conduct
their lifestyle of abuse in a way
with less fear of getting caught.

DETECTIVE SERGEANT PAUL GILLESPIE

CEO, Kids’ Internet Safety Alliance [KINSA], CA

July 5th, 2010

OPEN WINDOWS | In Conversation

An ex-officer in charge of the child exploitation unit for the Toronto Police Service, Detective Sergeant Paul Gillespie is now the CEO of Kids’ Internet Safety Alliance [KINSA].  Detective Gillespie works with global law enforcement, travelling to the darkest recesses of depravity in the world of child abuse to rescue and spear justice for children.

Kinsa was born before you retired as the Officer in Charge of the Child Exploitation Section of the Toronto Police Service. What motivated you to start Kinsa with Bill Hutchinson?

I decided to start Kinsa as it was the logical decision to take my international work to the next level without being responsible for the hands-on investigations and fostering better relationships with industry, government, and other NGOs [non-governmental organisations].

How can the horrific crimes perpetrated against vulnerable children be termed child pornography? It will be appropriate to refer to child abuse images as child exploitation or child abuse images.

Great question. I hate the term child pornography. Pornography itself has this underlying sense that it may be something too sexual, dirty and suggestive. When people think of pornography, they think of adult pornography, but I don’t believe it does justice to these horrible images where kids are tortured.

You can use it [child pornography] as the term child pornography is in the criminal code. We have been trying to lobby to have that changed to images of child abuse or sexual assault or something different in the same way that the United Kingdom and Australia have changed in using that term.


During our conversation, we will refer to these images as child exploitation or child abuse images.

How has technology made it easy for predators to share and have access to child exploitation images?

It was overwhelming when I started KINSA. The Internet and everything that went on with the Internet exploded for most of us who were not technical. Having spent ten years with KINSA, it’s mind-boggling how companies in IT [Information Technology], software, and hardware keep coming up with great ways to share information and connect through social networking, but the second they launch systems, criminals use them to their advantage. For instance, file-sharing, where it might seem like a good idea—like when Napster started, and others followed suit—those with a sexual interest in children immediately saw the value of using these same sharing methods.

As law enforcement has moved forward in the last few years and developed techniques to watch these sexual abuse images being shared—almost look up in the sky and see these images go back and forth—with an ability to find out where they originated, the numbers are staggering. Every city in the world is sharing these horrible images. I think technology has opened an enormous window for us to see a lot of darkness on the other side.


Kinsa has developed the Child Exploitation Tracking System [CETS] with Microsoft. Is CETS currently available in languages other than English and French, and how can law enforcement agencies worldwide implement this tool?

The CETS system is an intelligence database allowing only law enforcement to work, share, store, and conduct sophisticated analysis of the volumes of information in seized computers. Currently, CETS is up and running in about ten countries. Part of the deployment process is determining which country is suitable for using it and making CETS available in their native language; for instance, we offer CETS in Spanish for Spain and Chile and Portuguese for Brazil.

How do you enlighten and encourage countries resistant to join the global movement to fight this borderless crime against children and protect children?

Often, every country has a strong will to recognise child abuse that destroys our children’s trust, who are our future. There are also parts of the world where issues relating to children and women are not a priority; it comes down to the laws of the land.

The number one challenge we have is with the justice systems in some countries and with lawyers who have set up different systems—what they will allow and to what degree they will share their information. Many countries are not permitted to share information, and many organisations will not share these [child abuse] images.

When we actively work with Interpol in international investigations, the laws of certain countries won’t share photographs with Interpol because they are child exploitation images. In contrast, we see sexual exploitation images as evidence of a crime in the same sense if we have a homicide or a bombing investigation with horrible images. We will not stop sharing the information because it’s against one’s laws. I believe this has to start with a grassroots movement; it’s useless to talk to technophobic senior decision-makers who are 50 and 60 years old; when they hear of computers and investigations, they see dollar signs flying out the window.

Are certain countries willing to overlook the criminal factor as long as it generates tourism revenue?

I will certainly acknowledge that some areas of the world are challenged by geographic and environmental conditions and other factors that lead to poverty, which leads to corruption that might be seen as “sex tourism destinations.” I don’t blame those countries; I blame Western nations that allow their citizens to travel to those countries to exploit the most vulnerable. I cannot think of anything worse than places that have just had a natural disaster, be it a typhoon, a tsunami, or an earthquake, and men from the west travel to these places and exploit these children.

Why are crimes taking place at an unprecedented rate?

Child abuse crimes have been around forever. The former head of the FBI eloquently captured it when he said: “It’s [child abuse] an age-old crime combined with modern technology.”

So crime has been around forever; we were never aware of how bad it was. The Internet—with its ability to communicate with anybody in the world, do whatever one wants, and remain anonymous without being liable or responsible—has unfortunately also given criminals the ability to exploit in any field they choose and be almost uncatchable.


We are talking specifically about child abuse. But other brutalities are rampant, too, from beating the homeless to stripping and raping women. We watch, we film, we share and we walk away. What makes us increasingly apathetic?

Well, it’s [becoming apathetic] because of different forms of mass communications, media, movies, and the Internet. Every time a bad situation occurs, somebody captures it instantaneously on video, and one watches it on TV or the Internet. Also, the exploitative nature of the movies is damaging. When I was growing up, movies were rated X or 18 or 21, and now they are rated 14A. I don’t want my kids to see such brutal violence.

I am not as worried about natural sexual activity between consenting adults; I am against the horrible brutality and the mind-numbing games that are out there. I don’t understand it, but I certainly know that is why people have less regard and perhaps less sensitivity to some of the horrible things that happen in life. Violence is in their face all the time, and when kids are growing up thinking that this is natural, how can we expect different results?

Does parenting play a role in creating a harmonious environment?

We will have a much more productive society if parents spend time raising their children. However, everybody is hurrying; everybody has communication devices, such as Blackberries or iPhones. What gets lost in technology is the time parents spend with their children. Talking to, paying attention, and being involved with children is crucial.

If your children are on the computer, explain the rules and check whether they are doing what they are told. It isn’t appropriate for a seven-year-old to do whatever he wants online. Parents need to set restrictions and, at an age-appropriate level, allow more responsibility. The Internet has changed a lot of parents; they see it as a babysitter, which is unfortunate.

We have a real problem, especially in Canada—parents have forgotten how to say no. The investment parents make in their kids will pay off many times over, but unfortunately, with two jobs and the pursuit of materialistic things, life is not the way it was. Things are allowed to change, but I don’t think it will be a bad idea to take a step back from technology and remember the important parts of our lives—our family and friends.

Do behaviour patterns within the home make children feel isolated or lonely, which draws them to the Internet?

There are two issues. First, the vulnerable children on the Internet are typically loners. Paedophiles with a particular interest in children are very good at identifying the vulnerable who will be susceptible to their charms. These paedophiles are typically going after somebody who may not have the influence of both parents in their lives, who may be lonely and shy, and who are willing to spend days, weeks, months and even years trying to groom a relationship on the Internet. 

Second, the horrible pictures on the Internet of child abuse and child exploitation are not stranger-based—the abusers are people who have the child’s trust or who are allowed to take care of the child, the father, the uncle, the coach, or the coach the priest.

 Explain the comfort of anonymity for both the criminal and the victim.

The reality of the day is that criminals can be anonymous and remain anonymous with just a little bit of sophistication. Therefore, criminals think they can commit a crime with little chance of being caught. On the other hand, a very lonely child with no friends at school gets online, and suddenly, he can have a lot of friends. And maybe he will not tell the truth about who he is and what he does. Lonely children find greater comfort and confidence in this sort of surreal life that they are inventing.

Sexual victimisation destroys a child, further creating a ripple effect on the family and society. Can you shed light on the depth and severity of sexual violence?

I have often thought of the scale of sexual violence. In the last ten years, along with others, I have been trying to get the message about the long-term effects of abuse.

Once a child is abused—other than the fact that they rarely recover their whole sense of trust–most abused children go on to make poor life decisions. Abused children turn to some substance abuse; eventually, with the help of ongoing therapy with psychologists, they try to come to grips with their abuse.

Every time I have done major press conferences, I am inundated with victims who are now in their 30s, 40s, and 60s—lawyers, police officers, and people from all walks of life who have never told anyone about their abuse. These survivors of abuse have a horrible sense of blame that it must have been their fault, and they want to know how to deal with their sexual abuse. It is often 20 or 30 years later that victims of sexual abuse can disclose the violence perpetrated against them. Sexual abuse ruins a person’s life.

If you put a financial number on it—when we look at all the medical care, the psychological care, and other expenses at the end of a lifetime—it’s almost like a cancer victim; maybe then people will start to acknowledge the magnitude of the problem.

The family unit is a very troubling dynamic. Often, it will be the father or someone very close to the family committing the abuse. And there are cases where the mother or others in the family will know, but it’s horrible that they don’t want to admit it. Family members often think that the financial situation within the family will change for the worse. Usually, the blame comes to the victim. Sexual abuse destroys human beings and the family unit. Recovering from sexual abuse is impossible.

I am trying to comprehend the vastness of sexual abuse. As I attempt to draw a map representing the ripple effect across the continents, I am overwhelmed by this [sexual] abuse’s mammoth nature that permeates every layer of life.

Exactly. A boss of mine used to say: “Think about it; every one of us knows somebody who has been abused or knows of an abuser. Just think how widespread it is, this spider web.” We need to put more time, effort, and money from all sections of society into the problem itself and find a better way to deal with it. I wish we would put significant resources into figuring out what causes men to make horrible decisions to abuse children and then find a treatment to remove that gene or that piece of DNA that causes them to abuse.

In certain cultures, like the one I come from [India], sexual abuse is kept under wraps. In the bargain, one ends up protecting generations of abuse, passing it down to future generations.

I have been to those areas of the world, and I have had general statements made to me that they don’t abuse children in their culture. I tell them to pick any city in their country, and I will show them, using our software, within 24 hours how many people have traded these horrible images of three-year-olds being raped. And I tell them we know that almost one in every two individuals who share these images are hands-on abusers.

We will show them perhaps 1,000 or 2,000 people in their city and show them all the evidence, and they will still say it must be wrong. Their culture will not allow them to admit it, maybe privately but not publicly. They have to realise that they have the same problem as everyone else. Sexual abuse is not cultural; it’s not based on population, a big city or a rural area. You can have the worst bad guy in a big city, a small city, or any country in the world. It’s a man thing; it’s an inability to control himself.

Over the years, I have watched and read reports of outright denials by abusers (men and women) claiming to be family people. Unfortunately, most predators’ families rally and support them. How does it make the victim feel? What would you like to tell families who are nurturing and enabling a criminal and, in the process, ruining lives?

First and foremost, families need to understand that by the time these people [predators] are caught, they probably have multiple victims. The fact that they would choose to believe the offender, even in the face of all the evidence, is ridiculous (I have seen this a lot.). We have videos, pictures, and statements from the plaintiff, and the entire predator’s family will blame the victim, even if the victim is a six-year-old, saying she must have wanted it. I think they [the perpetrator’s family] need a reality check.

The reality is that the predator will often have such an influence on the family, whether it’s financial stability or just a good con man, to convince them that it was not that bad. On the other side of that, you have a victim who will never be the same and never live up to their full potential.

The persisting belief is that the more significant percentage of sexual assaults are committed by men—single, economically poor, and of colour. The fact is that sexual predators could very well be women, wealthy individuals, and married people with perfectly coiffed images. 

Socio-economic conditions do not define sexual offenders—they are within the range of being poor to extremely wealthy. We find that the wealthier the offenders get, they are often able to conduct their lifestyle of abuse in a way with less fear of getting caught. Some of the worst, most organised, dangerous groups on the Internet are more educated and of a socially upper class.

The male gender—infants, young boys, and adolescents—are also sexually abused. Why are boys/men denied the platform and coverage extended to the female gender? 

Good question. The number of sexually abused boys is relatively high, not as high as girls, but almost the same. First, the challenge is that it’s tough to get a boy to disclose sexual assault or sexual abuse—especially when they get to the age of 10 to 13—because of the embarrassment. Second, maybe the sexual act felt good, and the boys were confused. Offenders are good at putting a lot of bad ideas and guilty thoughts into their minds. The majority of calls that I get are from 40 and 50-year-old men who, 35 years ago, were forced to do something and never got over the shame.

Had the sexually abused boys sought help earlier, could they have had a better quality of life?

Absolutely. Just think about how many potential doctors, scientists, prime ministers, and presidents were never allowed to fulfil their destiny because of horrific incidents that changed them forever. The sexual abuse that broke their trust caused them to start making poor life decisions, changing who they should have become; this is one of the immeasurable consequences of these horrific crimes. It drives me crazy that people don’t get this loss.


Individuals could have also developed better relationships within their families.

I will give you an example of this and the weight it puts on tiny shoulders. On more than one occasion, I received a call from a young girl who was abused horribly when she was four, five, and six years old, and her sexual abuse images were shared. We [the police] watched these children grow up on the Internet and were involved in finding and rescuing them. Then add a few years to that, and this young woman doesn’t know if she should tell her boyfriend or, later on, on getting married, tell him or show him the pictures. The young woman knows it’s on the Internet (because images never go away); that is the added stigma. To be abused as a child is just horrible. Can you possibly imagine that the most horrific time of one’s life is out there forever, and men are pleasuring themselves over this? How can life get any worse than that?


I feel utterly outraged.

It’s sad, it’s pathetic, and we don’t do justice to the victims by sugar-coating it and not calling it what it is. We do not do justice to the victims by not putting more resources into this to keep it from happening to future victims. Look at the money we are spending on several things. Let’s talk about the security around the G8–G20. If we put a fraction of those resources into preventing child sexual abuse, it will go a long way in helping us keep kids and future generations safe.

For their sanity and emotional well-being, do you provide counselling to officers assigned to view and sift through millions of disturbing child abuse images?

I was ruined forever as soon as I saw the first picture. Kinsa doesn’t provide counselling, but seven to eight years ago, in the trauma police, we started an informal and formal counselling program, which officers had to attend. We could not force them to talk, but we had to make psychiatrists and counsellors available.

In most areas of the world, including Canada, officers must undergo psychological testing before, during, and after their tenure. Kinsa trains and brings in officers from around the world to be better cyber cops. We spend half a day on health and wellness (it’s not addressed adequately). The well-being of the investigator, who spends a considerable amount of time dealing with sexual abuse images, is essential.

Are there incidents where, no matter your team’s diligence, something falls through the cracks, jeopardising the entire case?

How about [cases getting jeopardised] every day? Whether you are looking at the image itself, like a CSI behind the scenes, questioning where the evidence might lead to, where the picture was taken (to identify the offender), whether we had a complaint from the abused, we took all the statements, and in the end, nothing happened. The witness refused to testify; somebody made mistakes with the paperwork, and the judge was more sympathetic than he should have been—this is a regular occurrence. To do your best is not good enough. As a law enforcement officer, you learn that it’s not that unusual, and all you can do is act in good faith. And sometimes things are just out of your hands.

Does child sexual abuse awareness make a difference in getting society’s attention?

The awareness of child abuse is increasing. I see it the same way that AIDS was in the early 80s—it was something we didn’t talk about, and now there is global awareness. As we shine a brighter light on child sexual abuse and as law enforcement efforts around the world get much better, I am confident at some point, we will catch the most dangerous guys out there. I read this in the newspaper: “Knowing that you might be looking for me is the only thing that kept me alive.”

We need to shine the light so victims know that we aren’t going to give up and that we are going to get them out of that situation. And if they can find the strength to call somebody they trust.

What is the future of Kinsa?

My current goal with Kinsa is to help globalize the police response. Although there are no global laws, there are brilliant people out there working in special areas, and it’s the cop on the cyber beat who will be responsible for making a difference. My long-term goal is to help developing nations reach a level where they can use the Child Exploitation Tracking System (CETS).

My ultimate goal is that this database evolves into the global human trafficking system. Success will only come from a global effort and the ability to work together, which I want to help facilitate.


Your line of work is intense. What motivates you to start all over again the next day?

We are doing great work as an excellent team. We have successfully identified and rescued children, building on associations worldwide where officers can locate and rescue a child from a different country. These stories of making a difference in children’s lives and preventing abuse from future generations keep us motivated.

error: Content is protected !!

TERMS OF USE

INTERPRETATION AND DEFINITION

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

  • Website or Site refers to: www.HeeraAlaya.com.
  • Owner refers to Heera Alaya or Heera Rajagopal, popularly known by her mononymous, Heera.
  • Terms refer to Terms and Conditions that form the entire agreement between You, the Website and the Owner.
  • You or User refers to the individual accessing or using the Website. It also refers to other legal entities on behalf of which such individual is accessing or using the Service, as applicable.
  • Device means any Device that can access the Service, such as a computer, a cellphone or a digital tablet.
  • User Content means all information and Content that a User submits to the Site.
  • Third-party means any services or Content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Contact form refers to the form provided for use by the User.


WWW.HEERAALAYA.COM PROVIDES THE WEBSITE TO YOU SUBJECT TO THESE TERMS OF USE (TERMS), WHICH MAY UPDATE PERIODICALLY. BY ACCESSING THE (WEBSITE), YOU ARE DEEMED TO HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE. YOU AGREE TO THESE TERMS OF USE WHETHER YOU HAVE REVIEWED THEM OR NOT. IF YOU DO NOT AGREE TO ANY OF THESE TERMS OF USE AND CONDITIONS, DO NOT USE/ACCESS THIS ELECTRONIC MEDIUM (THE WEBSITE).

By using the Website, you represent and warrant that you are over the age of 18 and are lawfully able to accept the Website Terms. If you are using the Website on behalf of any entity, you further represent and warrant that you are authorized to accept these Website Terms on such entity’s behalf and that such entity agrees to indemnify the Site for violations of the Website Terms.


CHANGE TO TERMS


The Terms of Use, or any part thereof, may be modified at the sole discretion of the Website, including the addition or removal of Terms at any time. Such modifications, additions or deletions will be effective immediately upon posting. Your use of the Website after such posting will be deemed to constitute acceptance by you of such modifications, additions or deletions. The Website may change or discontinue any aspect, Service or feature at any time and reserve the right to close the Website for any period.


COPYRIGHT


Unless otherwise indicated, all of the Content featured or displayed on the Website, including, but not limited to, text, graphics, data, photographic images, moving images, illustrations and the selection and arrangement thereof, is created and owned by Heera Alaya. You may not copy or use any Content from the Website without the prior official email consent of Heera Alaya. The Owner and Website do not authorize the use of images and Content without written permission and consider it Content theft and illegal copyright violations. The Owner and Website do not consider a link to the Website or attribution as permission to use photographs and text.

Additionally, images credited with specific authors/institutions are copyrighted; contact specific authors/institutions for permission to reuse their material.


RESTRICTIONS


The Website’s Contents are protected by copyright laws and are the property of its Owner, Heera Alaya. You may not modify, display, manipulate, transmit, adapt, exploit or copy for distribution or sale any information, material or copyright on the Website. You must obtain written permission from the Website Owner who owns intellectual property on the Website before you may publish, distribute, display or commercially exploit any material from the Website. You may not frame or use any Website images, trademarks, logos or other proprietary information. You may not reproduce in any form for any purpose the logo of HeeraAlaya.com.


CONTENT


The opinions, beliefs and viewpoints of individuals featured in conversations or/and articles on the Website do not necessarily reflect the opinions, beliefs and views of Heera Alaya, the Website, associates or partners. The views expressed by featured participants are independent. The Website does not profess to subscribe or agree with the views/comments.

The Website is not liable for any statements or information provided by those interviewed for articles found to be false or/and inaccurate.

All conversations/interviews featured on the Website are edited excerpts. Any published Website content may be removed or edited without prior notice.


NOT PROFESSIONAL ADVICE


The information on the Website cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical or legal matters. Seek the advice of professionals regarding evaluating any specific information found on the Website. Your access and use of the Website do not in any way create a legal, confidential or privileged relationship or any other relationship that would give rise to any duties or responsibilities on the part of the Website, associates or partners. The Website does not recommend or endorse any specific opinions or other information that may appear on the Website. Your use of or reliance on any information provided on the Website is at your risk. The Website will not be liable for any direct, indirect, consequential or other damages that may result, including but not limited to economic loss, injury, illness or death.


EXTERNAL LINKS


From time to time, the Website provides external links. Links and references to other websites are provided for information only, not as an endorsement.

The Website makes no claims or representation regarding and accept no responsibility for, directly or indirectly, the Content, quality, accuracy, nature, reliability or termination of third-party websites accessible by hyperlink from the Website linking to the websites. Such websites are not under the control of HeeraAlaya.com, and the Website is not responsible for the Contents of any linked website or any link contained in linked websites.

The website may request information from you. In such instances, the collection and use of your data will be governed by the privacy policy applicable to the Website.

HeeraAlaya.com does not control the privacy policies, contents or links on these websites. You may use the links, any service and content available thereon at your own risk.


CONTACT FORM


The Site welcomes Contact submissions aligned with the Website Content. Select messages are published. The Site also considers messages submitted as inquiries, including collaborations; these inquiries are not published. Mention the appropriate category while submitting your message. Your personal information is confidential. The Website does not share your data with third parties. Specified operational and technical personnel may view your data from time to time.

The Website will share your personal information and Site data with authorities in cases of violation of dignity (including stalking; read below), well-being and security of the Website, its Owner and associates. Additionally, we will share your data with authorities if you publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword. The Website and its Owner reserve the right to make public the identity and evidence of such criminals.

NO SOLICITING.


PLEASE NOTE


The Site(s) Owner has the utmost commitment to integrity, emotional and psychological well-being and security, thereby enforcing a zero-tolerance policy for violators. Failing to adhere will result in serious repercussions.

The Site Owner was a victim of obsessive cyberstalking, prolonged tormenting and distressing mimicking by an Indian Keralite female—married, mother of a son—employed as a science technician at Ajman Academy, UAE—culminating in this incumbent decision.

It is advised you become aware of stalking and its escalating detrimental effects on the perpetrator’s victim. Stalkers lead double lives; they can be in perceived relationships/marriages with offspring, often projecting a withdrawn or socially awkward or/and victim-like persona, all the while causing acute harm to their victim.

The onus of dealing with evil, erotomania and narcissistic victim syndrome criminals is on the criminal and their enablers. THE WEBSITE, ITS OWNER AND ASSOCIATES ARE NOT RESPONSIBLE FOR ANY OUTCOME.


PERSONAL INFORMATION


The Website does not seek sensitive personal information such as your race, political beliefs, religion, political associations, sexual preference or genetic information.


FRAUDULENT COMMUNICATION


The onus of engaging with fraudulent communication—texts, phone calls, emails, letters, courier service and imposter social media accounts—lies solely with the User.

Heera Alaya or the Website does not post comments/reviews on any individual or/establishment on any platform under Heera Alaya, Heera Rajagopal, the Website or aliases.


SCAMMERS AND IMPERSONATORS


Scammers steal logos and Content to make it appear they are in partnership with the Website to exploit you. Heera Alaya and the Website do not endorse any individual, organization or/and charity.

No third-party agency works on behalf of the Website or its Owner to collect money, recruit, endorse, sell, manufacture, distribute or organize events. Heera Alaya, the Website or/and their associates do not solicit money. The onus of engaging with any third party lies with you.


SECURITY


HeeraAlaya.com assures to have taken administrative and technical measures to protect your data against accidental, unlawful or unauthorized destruction, loss, access, disclosure or use.  Your data will be handled via Secure-Socket-Layer (SSL) encrypted secure server software, noted by the “lock” icon on the address bar.


PERSONAL DATA


HeeraAlaya.com collects your data when you:

  • Access the Website.
  • Use the Website contact form.

HeeraAlaya.com collects:

  • All communication and correspondence.
  • Your contact information: name, postal address, mobile or telephone number, email address.
  • Your IP address and information about how you use our Website.
  • If you are browsing the Website, we may collect your IP address or other Device identifiers, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and additional portable Device information.

HeeraAlaya.com does not:

  • Sell your data to a third party and do not provide your personal information to third parties unless required by law.


FORCE MAJEURE


The Website, the Owner and Third Parties shall be exempt from damages and other measures if the performance of the agreement is prevented or delayed by any circumstance beyond our control, e.g. extreme weather, new/amended legislation, absent permits, war, riots, fire, flood, epidemic, pandemics, lockdown, labor market disturbances, technical problems, sabotage, unfavorable transport, terrorist attacks, acts of precedence or priorities granted at the request or for the benefit, directly or indirectly, of any government authority or any subdivision or agency thereof, delays in transportation or lack of transportation facilities, restrictions imposed by central, state or local laws, rules or regulations as well as delays in the Service by sub-suppliers due to circumstances set forth above.


MISCELLANEOUS


You agree that you will not use any Device, software, or routine to interfere or attempt to interfere with the Website’s proper working and not to take any action that imposes an unreasonable or disproportionately large load on its infrastructure. You represent and warrant that you will comply with all applicable laws and regulations, including, without limitation, those relating to the World Wide Web Internet, data, email, privacy, and the transmission of technical data exported from the United States or the country in which you reside. HeeraAlaya.com does not warrant that any functions in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes them available is free of viruses or/and other harmful components. Neither the Website nor any of our respective licensors or suppliers warrant or make any representations regarding the use of the Services, products or materials on the Website regarding their correctness, accuracy, reliability or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all servicing, repair or correction of your system.

Note that the Website is provided “as is” and should be accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the Website will be current and will contain no errors or inaccuracies, no representations, warranties, guarantees or conditions (whether expressed or implied) are given as to the operation of the Website or that the Website and the information, Content or materials included in the Website will be error-free or completely accurate or current at all times or at any time.

BY USING THE WEBSITES, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE WEBSITE, THE WEBSITE OWNER, EMPLOYEES AND THIRD PARTY PROVIDERS FROM AND AGAINST ALL ACTIONS, SUITS, CLAIMS, DEMANDS, DAMAGES, LIABILITIES, COSTS OR EXPENSES ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF THE WEBSITE BY YOU, AND YOU AGREE TO BEAR ALL COSTS, EXPENSES OF PROCEEDINGS AND ENTIRE ATTORNEYS’ FEES RESULTING FROM ANY VIOLATION OF THIS AGREEMENT BY YOU.