HEERA ALAYA

OFFICIAL WEBSITE

“We should develop
empathy and kindness in children
so that they are good for all living beings.”

SONAM WANGCHUK

Engineer and Education Reformer, IN

January 1st, 2018

OPEN WINDOWS | In Conversation

Albert Einstein said: “Try not to become a man of success, but rather try to become a man of value.” I met one such individual of value, a world-class educator and leader, on the campus of Students’ Educational and Cultural Movement of Ladakh (SECMOL), nestled in Phey village, Leh. A vanguard of sensibility and intellect, engineer and education reformer Sonam Wangchuk, with like-minded creatives, built SECMOL in 1998 to elevate the status of children rejected by the prevailing education system.  Decades of investments later, Sonam Wangchuk’s expertise is signalling a momentous transition in education.

Heera Alaya: Why is teaching important to you? And when did you first consider teaching as a profession?

Sonam Wangchuk: Teaching is a blessing in every possible way. You think teaching helps the person who is learning; it does. But teaching makes you learn much more than the one being taught; teaching is how I learnt.

My father wanted me to pursue civil engineering; however, my passion and dream were mechanical engineering. My father said: “If you want to study mechanical, do it at your own expense.” So, I had to leave home to pursue my interest. I got into teaching by accident—I used teaching to support my education.

While teaching, I understood how the teaching process could be a plus for both the learner and the teacher. I learnt about the depths and the subtleties of everything I taught, things I would never have learnt from a professor through a lecture. Our brain gives us the impression that we have learned, but it has gaping holes in the structure of the concepts that form in our heads. Knowledge comes out only when you have to explain something to someone. When you find out that you don’t have a clear idea of the subject, you figure out how to explain things, making it a great learning process.

Since the course I taught became quite popular—it was teeming with many students (more than I could usually handle)—I devised a system where the students who were quicker to grasp a subject (and each subject has some good students, while the same might not be so good in another subject) would help the ones who were not so bright in that subject. Through this peer teaching and peer learning system, mentoring, I saw that the weaker students became good, and the good ones became stars. I think every school should incorporate this valuable system.


So it’s a win-win situation.

Yes. Teaching is valuable to any growing child or learning mind. Learning something at any age and sharing it with others is an excellent service, yet it’s more of a service to yourself. What business could fall into the category where you give and become rich? I would advise others to teach somebody.


Teaching is similar to trees—they provide nutrition and shade to others while expanding and growing stronger.

Yes. As you teach, so you grow.


How and when did the concept of Students’ Educational and Cultural Movement of Ladakh [SECMOL] originate?

SECMOL was not our primary aim. Our main work before this school was to reform village and government schools. I was coaching 10th-grade students during my engineering program, and about 95% failed every year; only 5% used to pass. Initially, I helped students to support my education, and soon, I realised that education is needed rather than another engineer. So, with other like-minded friends, I started teaching more students free of cost.

Then it registered that if you only mend something broken, you would be doing it for another 50 years, and the system would keep producing more of the same. This mending can get many people thanking you, and you may feel very charitable, but that’s not the way to solve an issue. We decided to sort it out at the source—so no brokenness would come out in the first place. Nobody will be grateful, but that would be the best way to solve the problem. So we stopped the coaching approach and went to every village to improve the schools. Our aim for SECMOL was to eliminate the need for mending.


Did your concept face any resistance in schools?

[Faced resistance] Not because of the concept, but you have to strive to get results, and many people were used to not working hard. In government schools that produced 95% of the failures, the teachers wouldn’t come to school for days, and when they arrived, they were not on time. We had to change all those behaviours. The trend was to blame everything on the teachers, which is not a good solution.

Our approach to this problem was through love and respect. We would not blame the schools for poor results, but we would give the villages everything they deserved and demand quality in return.

How did you change the education landscape—from society’s fear-imposing design to defining success on your terms?

We worked with government schools and made the teaching-learning process based on grasping the essence of concepts rather than fear and mechanical memorising. The school results changed significantly—the pass rate went from 5% to 75%. But for those who still failed, we set up SECMOL.

I don’t believe in starting private parallel schools—that happens when the quality of education isn’t good. You might not need these private schools when you bring the quality up. But for children who were rejected by the system, in their conventional outlook, there was a need for a special school—at SECMOL, the criteria for admission is failure rather than performance.

If I had my way, I would like everybody—the poorest to the richest, the least powerful to the most powerful person in the country—to go to the same government-run schools of respectable standards. That way, the most powerful will make the standards so high that even the least powerful will enjoy the results.

At SECMOL, we make learning a joyful, natural process with all animals and species. Only humans cage children in a room for eight hours a day and 18 years of life and lecture them to death; this way of teaching is not natural.

To what do you credit your unique mindset?

Honestly, the way I see things is the natural way. I don’t know how people think learning could happen in classrooms through lecturing; that’s unnatural. For example, long back, when I used to hear that a particular school was progressive, that they adopted the play way method of learning, I started thinking that maybe they are a good school, but wait a minute, play-based is not something unique we, humans, have invented—you see it in every animal. We think we humans are so evolved.

Take cats and dogs; their kittens and puppies are not learning in our way; they learn the play way. The mother cat plays with the kitten for a purpose—to prepare the kitten for life. Kittens learn to catch mice, but start with their mother’s tail as the target, pouncing on it. And by pouching on the tail, they are ready to pounce on a mouse. Cats never make their kittens sit in a corner and memorise: “When you see the mouse, take a position, pounce, and grab. When you see the mouse take a position, pounce, and grab.” No, they would all die the way we humans do.


[Laughter]

The play way comes naturally. Play is not a joke; it is the most serious programming nature has packed in the young ones, and that’s what they see through their learning process. Little puppies, little kittens, and little donkeys all have play that gives them all they want in their lives. Humans are also packed with all the play instincts of curiosity. Can you see how little children are bubbling and overflowing with curiosity?

Curiosity is the number one ingredient for a good learning mindset.

If you are curious, you don’t need a teacher. A little help would be very good. But what do we do? We first kill the curiosity. We ensure nothing is left and dictate to the child: “Stand up, sit down, turn around, sit quietly.” We destroy the most sophisticated program that nature has gifted, and then we complain that children don’t learn.


[Laughter]

Therefore, what I say is most natural.


I concur.

You have designed SECMOL around the framework of ‘Bright head, skilled hands, and kind heart.’ Can you elaborate?

Humans have taken learning or education to be limited to intellectual exercises—science, mathematics, language; it’s all to do with the head alone. But there is much more than that is required of us in life. We are expected to get things done, survive in harsh conditions, help others, and so on. So, the head alone is not good enough.

In solely developing the head, I see a disfigured body of a child—with a huge head that has a lot of information—going to school. And because of solely developing the head, these children have a lot of arrogance.

Every person should be somewhat intellectually awakened, capable of handling their things and occasionally helping others. Therefore, what is missing in our school system is the hands part. Stunted hands can’t do anything independently; they can’t last a day or two if they are left in the wilderness. What good is that? Only the most progressive schools talk about hands-on learning a bit, which is a pity because every school should be about both the head and the hands.

The third part is the heart. Even the best schools don’t lay any stress beyond the head. For a happy and vibrant society, you must have compassionate people who are not about themselves but about helping others. On the contrary, our schools train us to be competitive, kill competition, and survive alone above everyone else.

Human beings have this faculty of feeling for others—sensitivity and empathy. But our schools help us shed compassion and trample upon others, which is sad. Therefore, I often say that you may have a very bright head, but it can be dangerous—it can be arrogant and helpless when it comes to surviving. And then you might have very skilled hands; even that can be dangerous—the people causing the most significant problems on earth, whether terrorists or gangs have very skilled hands and very bright heads.

Only when you develop a kind, compassionate heart in a child that the head and the hand are put to good use and never to destruction. And therefore, we should develop empathy and kindness in children so that they are good for all living beings, not just humans.


How do you create learning material relevant to the children of Ladakh?

Our first challenge was to get rid of textbooks that had nothing relevant to the lives of children and then to make textbooks that reflected the lives of the people they could identify with and had examples of villages like their own.

The next was accessing local material–using mud from the earth, taking children out to see, touch, and engage with things rather than always bringing replicas to the classroom. And rather than being taught by only the history teacher, introduce people from outside. For instance, get people who are 80 years old to share vivid recollections of how the roads opened around 60 years ago. Resources in our society and our environment must come into the classroom to make it alive. And our classrooms must go out, rather than sticking to one room.


How does the system you have created for children enhance the quality of thinking?

We make the children think, feel, and make decisions themselves.  For example, this school operates like a small country with a small government that changes every two months, and the children have responsibilities, which makes them think rather than hear or read examples. This participation makes the children feel that their responsibilities affect others. So each time the children do something important—whether managing the newspaper or dinner—they learn to take charge of themselves and others, making a system run, which prepares them for real life.


I got a clear sense of ownership when I spent time with the children. Their earnest engagement speaks of the trust and freedom invested in them.

What languages do the children learn in and why?

Since the students have had rough schooling, we want them to feel comfortable in their mother tongue and, thus, try to use Ladakhi as the first communication medium. Then, we teach English through conversations in a relaxed classroom setting. You might have seen this when you participated with them.


I did. Thank you for the experience. Having the children shyly express their desire to communicate in English is heartwarming. I switched from Hindi to English, encouraging them to dive in unabashedly, reassuring them that it was entirely okay to make mistakes, to have people laugh at your expense. I then gave them examples of my embarrassment—of male actors in south India playing lead roles, laughing at my attempts to speak Tamil, Telugu and Malayalam.

Do children bring their experiences into the classroom? If yes, how does it contribute to your teaching?

Not always [children sharing their experiences], but occasionally, after dinner, children share their childhood, talk about their villages and the life closest and dearest to them. This sharing helps them learn about each other while building confidence in public speaking.

For us, it’s learning about the individuals—their backgrounds, their hardships in villages, and the specific problems they faced in their previous schools. On their part, some of these children return to their villages during vacations to teach in one of their schools.


What’s the difference between memorising and learning? And what type of atmosphere and curriculum facilitates learning?

Memorising helps remember facts and figures, but the problem arises when it extends to everything. Learning is to do something naturally—rather than merely talk about it—with confidence.

The current system, wherein you have a tea-making chapter, will read: Boil the water, put tea leaves, and add sugar and milk. The children will repeat the same—boil the water, put tea leaves, add sugar and milk—30 to 40 times and might write it well in their paper, but they would have never prepared tea.

On the other hand, someone who makes the best of tea without memorising and writing would be considered a failure; that’s a problem. Maybe a person who makes excellent tea should learn to write, but he should not be discarded because they cannot put it down on a piece of paper in English. And this is an example that epitomises most things. People can read about many things but have no experience doing all those things.

Education should be about preparing for life, not learning chapter by chapter.

Learning should be about the wisdom of handling various aspects of life; those things do not come in textbooks. At SECMOL, we teach children how to lead, plan, and execute. Therefore, students run the school. And most schools should implement this system.

Having staff members attend to children’s every need is very expensive and, therefore, not accessible to everybody. However, if you let the students handle problems, find solutions, etc., they get the opportunity to be hands-on. Children will make mistakes, but that is part of life.

SECMOL is self-reliant—we don’t take government or non-governmental grants to run the day-to-day operations. So, education is free thanks to students investing in themselves, growing food, and managing with solar energy. And because of this involvement, we don’t have to charge fees from the students, except for their food.

We charge for the food because they should value the experience of SECMOL.

The beautiful thing, in this case, is that only when you do something do you learn things, and when you do things, you become automatically self-sustaining, so the best of the two meets. In the university, we say that the students will be running things—not just to sustain themselves like in this school—but they will be running enterprises that manufacture things, manage tourism, etc. The income for the university to sustain itself will be the outcome of student efforts rather than the enormous fees colleges now charge, which many can’t afford.

How do fear and shame stunt learning and growth?

When our minds are filled with fear and shame, we are occupied with insecurity and overwhelmed by negative emotions, leaving little room to focus on learning. On the other hand, when you are entirely at ease, your mental resources are available to grasp the new concepts.

You can see this with English language learning in India. So much shame and stigma are attached to English that when you want to say: “How are you?” your cheeks turn red, and instead, you say: “Are you how?” You are shaking and trembling.


[Laughter]

But when the same person meets a Gujarati, he smilingly greets: “Kema cho?” or in Nepali, “Kasto che?” They don’t make a mistake; they don’t turn red, and therefore they learn best. In Ladakh and anywhere in the colonised world, English is given such a high status that it’s similar to honour or shame.

We have entirely unschooled mothers, and after six months of working with other workers from Nepal on some road project or something similar, they speak fluent Nepali. Whereas their daughters and sons, who have been in these so-called English medium schools for 16 years, still tremble to say a few words of English. In nature’s eyes, it’s just another language. Our warped mind tells us it is easy to speak Nepali, but one must fear speaking English.

I want to share an incident that speaks to what you have just shared. Eager to experience the Dal and Nagin lakes [Srinagar], I arranged a shikara [a flat-bottomed canoe] ride at 4:00 am. On the way back, the young man paddling the shikara requested a brief stop, indicating he had to speak with a family member. So submerged was I reminiscing about swimming in these lakes as a child that it didn’t occur to me that another person had stepped into the shikara. A few minutes into the ride, a voice greeted me: “Excuse me, Madam, are you having a good time?” Hearing his polished English, I wondered if someone from Buckingham Palace had accidentally stepped into the shikara! It turns out this man with crinkles accumulated over 75 to 80 years was the young man’s grandfather. The old man’s striking blue eyes lit up as he responded cheerfully to my curiosity about his English fluency: “Madam, I am illiterate. But there was a time when life was good, and I paddled many a Britisher. I picked up words as I went along, and that is how I learnt to speak English.” So, what you say about learning naturally, without shame, is correct.

So the old man picked up English like one would Nepali or Gujarati, not as the English language. Whereas, our college and university graduates put English on a high pedestal, struggling to grasp and master the English language.

SECMOL celebrates traditional building methods while incorporating new technology. Can you elaborate?

Unfortunately, in Ladakh and other parts of India, there is a trend of branding things as old-fashioned and backward. But at SECMOL, we value what our ancestors developed and continue to learn from what they mastered. At SECMOL, all the buildings are built of earth, which is not fashionable.

Twenty-five years ago, when we started SECMOL, people were enthusiastic about concrete and cement as modern materials, and we asked: “What is wrong with our earth buildings?” Some forts and palaces are standing for nearly a thousand years, even when left to the elements. When you research further, you find out that concrete and cement have a life of just 60 years, and still, we think they are stronger than materials that have lasted for hundreds of years.

You also learn that materials like concrete cause more pollution and emissions than the automobile industry. The building industry does half the damage to the world. Because some people in New Delhi or New York say concrete is fashionable, why should we be swept away? So, we started resurrecting old traditions. If our structures have shortcomings, we can make up for them; that’s what science and modernity should do rather than throw the baby with the bathwater.

We took all the ancient building techniques and edited them with the modern science of solar heating. For example, our ancestors didn’t use glass, without which you could not trap heat from the sun. We have glass in the 21st century, which will be our contribution. Likewise, if it’s gardening, we try to learn from our ancestral practices. What is good should be preserved, and what is better should be introduced, weighing advantages and disadvantages.


It’s similar to what you did in the cold storage room (on the SECMOL campus) used to preserve vegetables and fruits.

Yes. People customarily used to dig a pit. Why throw away an ancient technique and get refrigerators that guzzle gas and electricity? We have converted the pit into an underground room.

What is simplest and most effective is the symbol of sophistication and development.

Stella and Charles
Stella and Charles

What are the distinctive geographical challenges in Ladakh?

I don’t see them as challenges. I don’t want to think of us as remote or challenged. Remote from where? Remote is New Delhi; remote is New York. We are close to ourselves.


You are right; it can be challenging for me but not for you.

[Laughs] These are natural conditions, so why view them as challenges? Ladakh is a cold place, so we adapt.

Places with hot climates, like New Delhi or Mumbai, would be very challenging for me but not for the locals. All you have to do is use your faculties to play with the resources around you to make them suitable for your needs. If our ancestors built beautiful houses from the earth—yes, indoors, the temperature would be around five degrees — that’s not comfortable for human beings, so we use the science learnt in schools to bring that five degrees up to 15 degrees.

Somebody from New York will say: “No, 22 degrees is the international standard for comfort.” I don’t believe in that; I believe raising the temperature from five to 15 degrees is creativity, but after that, you don’t want to be spoilt to keep it at 22 degrees in minus 30 degrees. You must lower your desires from 22 to 15 degrees, where the two meet without destroying the earth. You can make it a 22-degree international standard, but the amount of effort and resources to reach the last seven degrees will cause much harm to birds, animals, and human beings. Human beings must also adapt—come down halfway, raise the conditions midway, meet at a sustainable 15-degree standard, and live happily ever after.


What are you working on at the moment? And how are you diversifying?

I have a weakness of wanting to do almost everything—I want to find solutions to water problems and green the deserts; I want to find entrepreneurial ideas for farmers to do better and reform education.

The other part is that we have addressed schooling through SECMOL, but Ladakh still doesn’t have a university. And even if Ladakh gets a university, it will be the same: the young people will be made to sit in a classroom and repeatedly lectured, to finally be handed a piece of paper—a degree.

I am currently working on a university—with different schools—school of business, education, agriculture, tourism, and architecture — where all my weaknesses or strengths can precipitate. Here, we will work on finding solutions for water, agriculture, desertification, greening, and so on, and engage not just with the area of Ladakh but with the mountains of the world.

Studying mountain people’s problems and finding solutions together with young people is like a dream.

If you have a raw answer to a problem, it can be taken up as a study, and if it shows definite possibilities, it can be implemented. I look forward to a time when all such solutions of mine and many people, who may have some reasonable answers, could be analysed for their value and then taken forward.

Young people in their twenties can be productive and imaginative, engaging in finding solutions to all the problems around them. For example, the ice stupa [Conical artificial glaciers constructed to address water shortage in cold desert regions.] was a solution for water, and many people appreciate it. But it should not be left for an engineer to discover such a thing; young people should be exposed to such ideas so they can find hundreds more local creative solutions to problems.


You innovated ice stupas to tackle the water crisis in the Ladakh region. How can we appreciate and effectively protect our water resources?

Elements like water, air, and salt are undervalued because they are abundant. Gold is unnecessarily valued so high. You don’t need gold, but if you need salt, you will give all the gold for a handful of salt.

Similarly, we don’t value air because it’s kindly abundant in our environment. Our schooling and education system should educate us to appreciate these resources. If I had my way, I would make each individual grateful for essential resources that help us survive, especially air and water, as breathing in big cities is so difficult.

First, we must learn the situation. With population growth, human interventions are eroding the water system in the mountains, leading to climate change. And second, we must grow empathy—to understand how our actions can change life for others. Once you have values, you will educate yourself on how difficult it is for people to get a bucket of water, and you will do all you can not to waste natural resources.

Often, people say: “What can I do? I am just one person.” The irony is that seven billion people say: “What can I do? I am just one person.” And I say: “Imagine if seven billion people thought a little could help?” It will be vast and impactful if people start taking action rather than feeling helpless. And while being mindful, influence ten others’.


People content with the status quo often attempt to dissuade individuals who do differently: “You think you are going to change the world? Don’t try to fight corruption. You can’t stop criminals.” This negative attitude demonstrates the lack of intrinsic power. Sure, a decisive action takes effort, but anything worthwhile requires effort. And the power of one is powerful.

Yes. And if many such ones started acting, the world would benefit. I have observed that human choose the path of least resistance rather than make an effort.


A trend almost as damaging as environmental damage is appointing celebrities as Environmental/Earth Day ambassadors. Compared to the image they project, celebrities live high environmental impact lifestyles—multi-week flights (often private), gas-guzzling cars, private swimming pools and insatiable consumption of everything from electricity to electronics (while simultaneously dumping). How can avaricious consumerism and reckless discarding go hand-in-hand with activism?

I definitely agree with you that people who champion something must first live by example, as that is what people look up to, not just a statement or talk.

Therefore, famous ambassadors must be passionate, live an honest life, and be brand ambassadors, who would be the most powerful. A more difficult attempt would be to choose people who are not so famous but who live genuine conscientious lives and make them ambassadors; make it part of the mission to change people’s way of seeing and looking at the world.

If they look at these so-called glittering celebrities alone and then think of Earth Day, they haven’t done much. If they also change how they celebrate celebrities—value somebody of lesser fame but who lives conscientiously, impacting people around them, thus celebrated—then they have achieved much more.

For example, it’s unfortunate that in India, cricket overshadows everything. People must mature to understand the joy of games; they must learn to celebrate other sports like Gulli-danda for the joy it brings. Sports should not be all about money and power. Of things like games, we should not make it into war. It’s almost like that—cricket becomes a para war.

And similarly, the irony is that people celebrate an actor who enacts the life of somebody who did something great. In doing so, they forget the individual who has achieved. When the person who does something great becomes less interesting than somebody who plays that part, it’s a sad state.

Films can be powerful in moulding how society thinks. Unfortunately, producers and storytellers mould themselves to the culture they see; it’s about selling tickets and economic benefits. Films are such a powerful tool; they should be taken with a sense of responsibility–films can burn or save a generation or a nation.

Why do you think our conscientiousness is failing so deeply? And why are we willing to settle for a superficial existence? 

Good question. It concerns our values and upbringing at home, school, and in society. Our children will grow if there is more depth in society’s way of valuing or not valuing things. So, our whole social thinking ecosystem has to mature.

Apart from schools, colleges, and universities, individuals and personalities influence society. If there were a Gandhi or a Tagore, there would have been universities of those times. Having opinion leaders influence others to maturity is essential, similar to what you are doing—interviewing people who think and do things differently. There need to be many fora of such people who connect the masses to other ways of thinking, other than all they see in general society and films.


Thank you for your encouraging words.

How would you describe your style of leadership?

I want to respect and trust others even though they might not do something exactly how I would. But beyond a point, to achieve a significant goal, many people must take little pieces of connection among themselves and continuously support these parts to grow.


What do you hope to achieve in the future?

I don’t have any big goals or big ambitions. I want to help young people learn in the best possible way and for learning to have a multiplying effect on them—for the youth to teach more people.


Do you have time to rest your mind?

No. I wake up every morning and find it very hard to go to bed again because some idea starts taking shape and spurring around. I always try to solve problems—think of how simple ideas can solve a big problem. I live in this world most of the time, only to come out and talk to you now.


How do you stay humble with success and accolades?

I don’t take life seriously.


From where do you draw inspiration?

At an early age, my mother was an inspiration for empathy and sensitivity to other people’s needs.

The compassion my mother developed in me for others made me start solving others’ problems. And when you do something that has an impact, it inspires you. If someone has empathy and sensitivity for others’ pains and challenges and takes the initiative, that initiative leads to experiences. That experience leads to confidence, which leads to even more compassion.

Learn more about Sonam Wangchukand SECMOL.

TERMS OF USE

INTERPRETATION AND DEFINITION

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

  • Website or Site refers to: www.HeeraAlaya.com.
  • Owner refers to Heera Alaya or Heera Rajagopal, popularly known by her mononymous, Heera.
  • Terms refer to Terms and Conditions that form the entire agreement between You, the Website and the Owner.
  • You or User refers to the individual accessing or using the Website. It also refers to other legal entities on behalf of which such individual is accessing or using the Service, as applicable.
  • Device means any Device that can access the Service, such as a computer, a cellphone or a digital tablet.
  • User Content means all information and Content that a User submits to the Site.
  • Third-party means any services or Content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Contact form refers to the form provided for use by the User.


WWW.HEERAALAYA.COM PROVIDES THE WEBSITE TO YOU SUBJECT TO THESE TERMS OF USE (TERMS), WHICH MAY UPDATE PERIODICALLY. BY ACCESSING THE (WEBSITE), YOU ARE DEEMED TO HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE. YOU AGREE TO THESE TERMS OF USE WHETHER YOU HAVE REVIEWED THEM OR NOT. IF YOU DO NOT AGREE TO ANY OF THESE TERMS OF USE AND CONDITIONS, DO NOT USE/ACCESS THIS ELECTRONIC MEDIUM (THE WEBSITE).

By using the Website, you represent and warrant that you are over the age of 18 and are lawfully able to accept the Website Terms. If you are using the Website on behalf of any entity, you further represent and warrant that you are authorized to accept these Website Terms on such entity’s behalf and that such entity agrees to indemnify the Site for violations of the Website Terms.


CHANGE TO TERMS


The Terms of Use, or any part thereof, may be modified at the sole discretion of the Website, including the addition or removal of Terms at any time. Such modifications, additions or deletions will be effective immediately upon posting. Your use of the Website after such posting will be deemed to constitute acceptance by you of such modifications, additions or deletions. The Website may change or discontinue any aspect, Service or feature at any time and reserve the right to close the Website for any period.


COPYRIGHT


Unless otherwise indicated, all of the Content featured or displayed on the Website, including, but not limited to, text, graphics, data, photographic images, moving images, illustrations and the selection and arrangement thereof, is created and owned by Heera Alaya. You may not copy or use any Content from the Website without the prior official email consent of Heera Alaya. The Owner and Website do not authorize the use of images and Content without written permission and consider it Content theft and illegal copyright violations. The Owner and Website do not consider a link to the Website or attribution as permission to use photographs and text.

Additionally, images credited with specific authors/institutions are copyrighted; contact specific authors/institutions for permission to reuse their material.


RESTRICTIONS


The Website’s Contents are protected by copyright laws and are the property of its Owner, Heera Alaya. You may not modify, display, manipulate, transmit, adapt, exploit or copy for distribution or sale any information, material or copyright on the Website. You must obtain written permission from the Website Owner who owns intellectual property on the Website before you may publish, distribute, display or commercially exploit any material from the Website. You may not frame or use any Website images, trademarks, logos or other proprietary information. You may not reproduce in any form for any purpose the logo of HeeraAlaya.com.


CONTENT


The opinions, beliefs and viewpoints of individuals featured in conversations or/and articles on the Website do not necessarily reflect the opinions, beliefs and views of Heera Alaya, the Website, associates or partners. The views expressed by featured participants are independent. The Website does not profess to subscribe or agree with the views/comments.

The Website is not liable for any statements or information provided by those interviewed for articles found to be false or/and inaccurate.

All conversations/interviews featured on the Website are edited excerpts. Any published Website content may be removed or edited without prior notice.


NOT PROFESSIONAL ADVICE


The information on the Website cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical or legal matters. Seek the advice of professionals regarding evaluating any specific information found on the Website. Your access and use of the Website do not in any way create a legal, confidential or privileged relationship or any other relationship that would give rise to any duties or responsibilities on the part of the Website, associates or partners. The Website does not recommend or endorse any specific opinions or other information that may appear on the Website. Your use of or reliance on any information provided on the Website is at your risk. The Website will not be liable for any direct, indirect, consequential or other damages that may result, including but not limited to economic loss, injury, illness or death.


EXTERNAL LINKS


From time to time, the Website provides external links. Links and references to other websites are provided for information only, not as an endorsement.

The Website makes no claims or representation regarding and accept no responsibility for, directly or indirectly, the Content, quality, accuracy, nature, reliability or termination of third-party websites accessible by hyperlink from the Website linking to the websites. Such websites are not under the control of HeeraAlaya.com, and the Website is not responsible for the Contents of any linked website or any link contained in linked websites.

The website may request information from you. In such instances, the collection and use of your data will be governed by the privacy policy applicable to the Website.

HeeraAlaya.com does not control the privacy policies, contents or links on these websites. You may use the links, any service and content available thereon at your own risk.


CONTACT FORM


The Site welcomes Contact submissions aligned with the Website Content. Select messages are published. The Site also considers messages submitted as inquiries, including collaborations; these inquiries are not published. Mention the appropriate category while submitting your message. Your personal information is confidential. The Website does not share your data with third parties. Specified operational and technical personnel may view your data from time to time.

The Website will share your personal information and Site data with authorities in cases of violation of dignity (including stalking; read below), well-being and security of the Website, its Owner and associates. Additionally, we will share your data with authorities if you publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword. The Website and its Owner reserve the right to make public the identity and evidence of such criminals.

NO SOLICITING.


PLEASE NOTE


The Site(s) Owner has the utmost commitment to integrity, emotional and psychological well-being and security, thereby enforcing a zero-tolerance policy for violators. Failing to adhere will result in serious repercussions.

The Site Owner was a victim of obsessive cyberstalking, prolonged tormenting and distressing mimicking by an Indian Keralite female—married, mother of a son—employed as a science technician at Ajman Academy, UAE—culminating in this incumbent decision.

It is advised you become aware of stalking and its escalating detrimental effects on the perpetrator’s victim. Stalkers lead double lives; they can be in perceived relationships/marriages with offspring, often projecting a withdrawn or socially awkward or/and victim-like persona, all the while causing acute harm to their victim.

The onus of dealing with evil, erotomania and narcissistic victim syndrome criminals is on the criminal and their enablers. THE WEBSITE, ITS OWNER AND ASSOCIATES ARE NOT RESPONSIBLE FOR ANY OUTCOME.


PERSONAL INFORMATION


The Website does not seek sensitive personal information such as your race, political beliefs, religion, political associations, sexual preference or genetic information.


FRAUDULENT COMMUNICATION


The onus of engaging with fraudulent communication—texts, phone calls, emails, letters, courier service and imposter social media accounts—lies solely with the User.

Heera Alaya or the Website does not post comments/reviews on any individual or/establishment on any platform under Heera Alaya, Heera Rajagopal, the Website or aliases.


SCAMMERS AND IMPERSONATORS


Scammers steal logos and Content to make it appear they are in partnership with the Website to exploit you. Heera Alaya and the Website do not endorse any individual, organization or/and charity.

No third-party agency works on behalf of the Website or its Owner to collect money, recruit, endorse, sell, manufacture, distribute or organize events. Heera Alaya, the Website or/and their associates do not solicit money. The onus of engaging with any third party lies with you.


SECURITY


HeeraAlaya.com assures to have taken administrative and technical measures to protect your data against accidental, unlawful or unauthorized destruction, loss, access, disclosure or use.  Your data will be handled via Secure-Socket-Layer (SSL) encrypted secure server software, noted by the “lock” icon on the address bar.


PERSONAL DATA


HeeraAlaya.com collects your data when you:

  • Access the Website.
  • Use the Website contact form.

HeeraAlaya.com collects:

  • All communication and correspondence.
  • Your contact information: name, postal address, mobile or telephone number, email address.
  • Your IP address and information about how you use our Website.
  • If you are browsing the Website, we may collect your IP address or other Device identifiers, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and additional portable Device information.

HeeraAlaya.com does not:

  • Sell your data to a third party and do not provide your personal information to third parties unless required by law.


FORCE MAJEURE


The Website, the Owner and Third Parties shall be exempt from damages and other measures if the performance of the agreement is prevented or delayed by any circumstance beyond our control, e.g. extreme weather, new/amended legislation, absent permits, war, riots, fire, flood, epidemic, pandemics, lockdown, labor market disturbances, technical problems, sabotage, unfavorable transport, terrorist attacks, acts of precedence or priorities granted at the request or for the benefit, directly or indirectly, of any government authority or any subdivision or agency thereof, delays in transportation or lack of transportation facilities, restrictions imposed by central, state or local laws, rules or regulations as well as delays in the Service by sub-suppliers due to circumstances set forth above.


MISCELLANEOUS


You agree that you will not use any Device, software, or routine to interfere or attempt to interfere with the Website’s proper working and not to take any action that imposes an unreasonable or disproportionately large load on its infrastructure. You represent and warrant that you will comply with all applicable laws and regulations, including, without limitation, those relating to the World Wide Web Internet, data, email, privacy, and the transmission of technical data exported from the United States or the country in which you reside. HeeraAlaya.com does not warrant that any functions in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes them available is free of viruses or/and other harmful components. Neither the Website nor any of our respective licensors or suppliers warrant or make any representations regarding the use of the Services, products or materials on the Website regarding their correctness, accuracy, reliability or otherwise. You (and not we or any of our respective licensors or suppliers) assume the entire cost of all servicing, repair or correction of your system.

Note that the Website is provided “as is” and should be accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the Website will be current and will contain no errors or inaccuracies, no representations, warranties, guarantees or conditions (whether expressed or implied) are given as to the operation of the Website or that the Website and the information, Content or materials included in the Website will be error-free or completely accurate or current at all times or at any time.

BY USING THE WEBSITES, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE WEBSITE, THE WEBSITE OWNER, EMPLOYEES AND THIRD PARTY PROVIDERS FROM AND AGAINST ALL ACTIONS, SUITS, CLAIMS, DEMANDS, DAMAGES, LIABILITIES, COSTS OR EXPENSES ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF THE WEBSITE BY YOU, AND YOU AGREE TO BEAR ALL COSTS, EXPENSES OF PROCEEDINGS AND ENTIRE ATTORNEYS’ FEES RESULTING FROM ANY VIOLATION OF THIS AGREEMENT BY YOU.